Accessibility Statement for Bella Notte Ristorante
Bella Notte Ristorante is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment to Accessibility
We believe that everyone should be able to experience the authentic Italian cuisine and warm hospitality that Bella Notte Ristorante offers, both online and in person. To that end, we are dedicated to providing a website and a physical restaurant environment that are accessible to the widest possible audience, regardless of technology or ability.
Our commitment is guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, an internationally recognized standard for accessibility success. We strive to adhere to these guidelines to make our website more accessible for people with disabilities.
Accessibility Features on Our Website
We have implemented the following features to enhance accessibility on our website:
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
- Alternative Text: All images have descriptive alternative text, providing context for users who cannot see them. For example, our image of the "restaurant interior" has the alt text "Cozy and inviting interior of Bella Notte Ristorante in Chicago".
- Keyboard Navigation: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
- Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with visual impairments to read.
- Resizable Text: Users can easily increase or decrease the text size on our website without losing content or functionality.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find the information they need.
- Forms Accessibility: Our online forms are designed to be accessible to users with disabilities, with clear labels and instructions.
- Video Captions: Where video content is included, we provide captions or transcripts for users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, enhancing the accessibility of dynamic content and interactive elements.
Accessibility in Our Physical Restaurant
We are also committed to providing an accessible dining experience at our physical restaurant location in Lincoln Park, Chicago. We have taken the following measures to ensure accessibility:
- Wheelchair Accessibility: Our restaurant entrance and dining areas are wheelchair accessible.
- Accessible Restrooms: We have accessible restrooms available for our guests.
- Assistive Listening Devices: We can provide assistive listening devices upon request for guests who are hard of hearing. Please request these in advance when making your reservation to ensure availability.
- Large Print Menus: We offer large print menus for guests with visual impairments.
- Braille Menus: Braille menus are available upon request. Please request these in advance to allow us time to prepare them.
- Dedicated Staff Assistance: Our friendly and attentive staff are trained to provide assistance to guests with disabilities. Please don't hesitate to ask for help with seating, menu selection, or any other needs.
- Service Animals Welcome: Service animals are always welcome at Bella Notte Ristorante.
Ongoing Efforts to Improve Accessibility
We are committed to continually improving the accessibility of our website and restaurant. We regularly review our website and physical space to identify areas for improvement and implement changes to enhance accessibility. This includes:
- Regular Audits: We conduct regular accessibility audits of our website using automated tools and manual testing.
- User Feedback: We actively solicit feedback from users with disabilities to identify areas where we can improve.
- Training: We provide ongoing training to our staff on accessibility best practices.
- Staying Up-to-Date: We stay up-to-date with the latest accessibility standards and technologies.
Known Limitations
Despite our best efforts, there may be some limitations in the accessibility of our website. For example, older PDF documents may not be fully accessible. We are working to address these limitations and provide alternative formats when possible.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website and restaurant. If you encounter any accessibility barriers or have suggestions for improvement, please contact us.
We will do our best to respond to your inquiries within three business days.
Formal Complaints
If you are not satisfied with our response, you may file a formal complaint with our customer relations department. Please send your complaint in writing to:
Customer Relations Department
Bella Notte Ristorante
2450 N Lincoln Ave
Chicago, IL 60614
We are dedicated to promptly investigating and resolving any accessibility complaints.
Accessibility Standards
This website and our accessibility efforts aim to conform to the following standards:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Americans with Disabilities Act (ADA)
We are committed to providing an inclusive and accessible experience for all our guests.