Privacy Policy
This Privacy Policy describes how Bella Notte Ristorante ("we," "us," or "our") collects, uses, and shares personal information of users of our website, located at www.bellanottechicago.com (the "Site"), and customers who dine at our restaurant located at 2450 N Lincoln Ave, Chicago, IL 60614. This policy applies to all information collected by us both online and offline.
1. Information We Collect
We collect several types of information from and about users, including:
-
Personal Information:
This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide when making a reservation, contacting us through our website, or joining our mailing list.
-
Payment Information:
When you make a reservation through our website or pay your bill at our restaurant using a credit or debit card, we collect payment information such as your card number, expiration date, and security code. Please note that we use secure third-party payment processors to handle this information and do not store your full credit card details on our servers.
-
Device Information:
We automatically collect certain information about the devices you use to access our Site, including the type of device, operating system, IP address, browser type, and unique device identifiers.
-
Usage Information:
We collect information about your interactions with our Site, such as the pages you visit, the links you click, and the searches you conduct. This information helps us understand how users are using our Site and improve its functionality.
-
Cookies and Similar Technologies:
We use cookies and similar technologies to collect information about your browsing activities over time and across different websites. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. Please see our
Cookies Policy
for more information.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To Provide and Improve Our Services:
We use your information to process reservations, respond to inquiries, personalize your dining experience, and improve the functionality and user experience of our Site.
-
To Communicate with You:
We use your contact information to send you reservation confirmations, updates about our menu or special events, respond to your questions and requests, and provide customer support. If you have opted in to receive our newsletter, we may also send you promotional emails about our restaurant. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of the email.
-
To Personalize Your Experience:
We may use your information to personalize your experience on our Site and at our restaurant, such as by recommending dishes based on your past orders or remembering your preferences.
-
To Analyze and Improve Our Business:
We use your information to analyze trends, track user behavior, monitor the effectiveness of our marketing campaigns, and improve our business operations.
-
To Comply with Legal Obligations:
We may use your information to comply with applicable laws, regulations, and legal processes.
-
For Security Purposes:
We use your information to protect our Site and our restaurant from fraud, unauthorized access, and other security threats.
3. How We Share Your Information
We may share your information with the following categories of recipients:
-
Service Providers:
We share information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
-
Business Partners:
We may share information with our business partners, such as event organizers or marketing agencies, to offer you special promotions or services that may be of interest to you.
-
Legal Authorities:
We may disclose your information to law enforcement agencies, government officials, or other third parties if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
-
With Your Consent:
We may share your information with third parties with your consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
-
Using encryption to protect sensitive information transmitted online.
-
Storing your information on secure servers that are protected by firewalls and other security measures.
-
Limiting access to your information to authorized personnel only.
-
Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights with respect to your personal information:
-
Access:
You have the right to access the personal information we hold about you.
-
Correction:
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
-
Deletion:
You have the right to request that we delete your personal information, subject to certain exceptions.
-
Objection:
You have the right to object to our processing of your personal information for certain purposes, such as direct marketing.
-
Restriction:
You have the right to request that we restrict our processing of your personal information in certain circumstances.
-
Data Portability:
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise these rights, please contact us at
[email protected]
. We will respond to your request within a reasonable timeframe.
6. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at
[email protected]
.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Last Updated" date at the bottom of this policy. Your continued use of our Site after the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bella Notte Ristorante
Attn: Privacy Officer
2450 N Lincoln Ave
Chicago, IL 60614
Email:
[email protected]
Phone: (312) 555-4444
Last Updated: October 26, 2025
This Privacy Policy was written by Isabella Rossi, Privacy Counsel, Bella Notte Ristorante.